When We Are Closed

If you need medical advice when we are closed the following options are available:

NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

• you need medical help fast but it’s not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don’t know who to call or you don’t have a GP to call
• you need health information or reassurance about what to do next
• this includes emergency dental assistance out of hours

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

Advice from Pharmacists 

Pharmacists can give advice on minor illnesses and medication queries.

Urgent Care Centre, Loughborough 

The Urgent Care Centre at Loughborough is open 24 hours a day, 7 days a week, 365 days a year for minor illnesses and injuries.

Address: Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY

Accident & Emergency Departments 

For genuine accidents and emergencies please go to:

Leicester Royal Infirmary, Infirmary Square, Leicester, LE1 5WW

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Training Afternoons

We will be closed for training on the following afternoons:

Thursday 19th January 2023

Wednesday 15th February 2023

Thursday 23rd March 2023

If you have a life threatening emergency at any time please call 999.

If you need urgent medical attention on these afternoons between 1pm and 6.30pm please call 0300 323 0671. After 6.30pm please ring 111.